Terms of Service
Rules and guidelines for using GameHub Pro facilities
Last updated: August 7, 2024
1. Acceptance of Terms
By accessing or using GameHub Pro facilities, services, or website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all visitors, users, members, and others who access or use our services.
2. Facility Use and Conduct
General Conduct
- Treat all equipment, facilities, and other members with respect
- Follow all posted rules and staff instructions
- Maintain appropriate noise levels during gaming sessions
- No harassment, discrimination, or inappropriate behavior
- No consumption of alcohol or illegal substances on premises
- Food and beverages are allowed only in designated areas
Equipment Use
- Use equipment only for its intended purpose
- Report any damage or malfunctions immediately
- Do not attempt to modify or repair equipment
- Clean up your gaming station after use
- Do not install unauthorized software
3. Membership and Payments
Membership Terms
- Memberships are non-transferable and non-refundable
- Monthly memberships auto-renew unless cancelled
- Cancellation requires 30 days written notice
- Membership benefits are subject to availability
- We reserve the right to modify membership terms with notice
Payment Terms
- All fees must be paid in advance
- Late payments may result in service suspension
- Returned payments incur additional fees
- Price changes require 30 days notice
4. Age Requirements and Supervision
- Members under 18 require parental consent
- Children under 13 must be accompanied by an adult
- Parents are responsible for their children's conduct
- Age verification may be required for certain services
- Mature-rated games have age restrictions
5. Tournaments and Competitions
Participation
- Tournament rules are provided separately for each event
- Entry fees are non-refundable
- Participants must follow fair play guidelines
- Cheating or unsportsmanlike conduct results in disqualification
- Prize distribution is subject to tournament completion
Streaming and Recording
- Tournaments may be streamed or recorded
- Participation constitutes consent to be filmed
- We reserve rights to use tournament footage
- Personal streaming during tournaments requires approval
6. Intellectual Property
- All content on our website and facilities is our property
- Users retain rights to their personal gaming content
- Do not use our trademarks without permission
- Respect intellectual property rights of game developers
- Report any copyright infringement immediately
7. Privacy and Data Collection
- Gaming performance data may be collected and analyzed
- Personal information is protected per our Privacy Policy
- Security cameras operate throughout the facility
- Network activity is monitored for security purposes
- You may opt-out of certain data collection
8. Limitation of Liability
GameHub Pro shall not be liable for:
- Loss or damage to personal property
- Interruption of gaming services
- Loss of gaming progress or data
- Injuries resulting from misuse of equipment
- Indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for services in the preceding 12 months.
9. Suspension and Termination
We may suspend or terminate access for:
- Violation of these terms
- Inappropriate conduct or behavior
- Non-payment of fees
- Damage to equipment or property
- Safety or security concerns
Upon termination:
- Access to facilities immediately ceases
- Outstanding fees remain due
- Personal data may be retained per Privacy Policy
- No refunds for unused services
10. Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government actions, pandemics, power outages, or internet service disruptions.
11. Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria. If any provision is found unenforceable, the remaining terms remain in effect.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of modified terms.
Significant changes will be communicated via email or facility notices.
13. Contact Information
For questions about these Terms of Service, please contact us:
GameHub Pro
15 Curtain Street, Carlton North VIC 3054, Australia
Phone: +1 (202) 739-8462
Email: [email protected]